Abbey
Our Maximo technology and sophisticated on-line and real-time reporting has delivered a step-change to Abbey in how they manage their portfolio and these changes have enabled Abbey to create significant internal cost efficiencies.
back to topHBOS
GSH has enabled HBOS to create internal efficiencies through a comprehensive delivery of technical engineering services and information technology. Martin Wilson of HBOS comments that "GSH is clearly using their technology for customer benefit and we are happy to be working with them in these endeavours."
back to topMy Travel
GSH has improved the overall delivery of service through our dedicated management teams. The application of our technology and provision of a bundled facilities services helpdesk, provided by GSH has enabled MyTravel to reduce its internal facilities management costs.
back to topNational Australia Group
We deliver a fully combined maintenance and reactive service that has been specifically designed to provide regular and frequent engineer visits in a cost effective pattern that ensures the retail branch network is maintained to high standards.
back to topIKEA
20% of our in-house workforce for IKEA are apprentices and across our UK business we employ a total of around 65 full time apprentices. Our apprentices work closely with in-house IKEA staff and are funded through GSH. Our continuously improving energy reduction programme, Energyplus, for IKEA is in place throughout the entire portfolio and illustrates best practice of how to implement standard practices and services across portfolios where local retail management have direct control of outsourced services.
back to topVodafone
GSH provides for a Vodafone a fully managed helpdesk including pass-through calls, which has helped Vodafone reduce its retail helpdesk costs.
back to topTesco
For the corporate estate of Tesco, including headquarters, data and call centres, our vast TUPE experience was critical in mobilising a first generation TUPE for Tesco FM staff. This expertise enabled a cooperative process amongst GSH, Tesco and staff representatives that resulted in a smooth changeover.
back to topStarbucks
For Starbuck's ambitious growth plans, GSH delivers full design, build and management of specialist A/C projects and works closely with the company's teams, managing the refurbishment and new-build roll-out programme.
back to topJJB Sport
GSH delivers comprehensive consulting services on water hygiene and has undertaken national legionella awareness training for all JJB managers in the UK.
back to topMcArthur Glen
Rather than work through a shopping centre landlord, GSH offers services through preferred status to national retail brands through McArthur Glen's retail outlets. This arrangement provides each brand with opportunities to develop services across their national portfolios. This brings consistency of service, unified operating processes and quality standards and single point-of-contact for facilities service management.
back to topThorntons
Our on-site engineer has provided service to Thorntons for over twenty years. Longevity of our engineering resource and familiarity with our client's sites ensure expertise and consistency.
back to topDTZ
One of the key drivers for DTZ is transparency and the confidence that GSH is delivering service as required. The GSH on-line and on-demand Portal provides real-time access to contract performance information that simplifies DTZ's management and overseeing of our FM delivery.
back to topThomas Cook
The merger of MyTravel and Thomas Cook and the benefit that GSH has introduced has enabled the group to enjoy the benefits of the economies of scale that GSH can offer. GSH has improved the overall delivery of service through a dedicated management team. The application of our technology and the provision of a bundled facilities services helpdesk, provided by GSH, has enabled Thomas Cook to reduce its internal facilities management costs.
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