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Case Studies

Case Studies

 

Royal College of Surgeons Ireland (RCSI)

GSH is responsible for managing maintenance, cleaning and security on behalf of the college. A centralised helpdesk delivers support across the RCSI estate. This consolidated model together with Energyplus, our guaranteed energy saving programme, enables GSH to provide facilities budget management with improved service delivery and comprehensive reporting.


http://www.rcsi.ie/

CIT Finance

GSH provides a total Facilities Management contract to CIT Finance at its European Headquarters in Blackrock, Co. Dublin. GSH was selected through a competitive tender process to provide engineering, front-of-house, post-room, security, catering, cleaning, waste and energy management services.

http://www.cit.com/

Thomas Cook

The FM service provided by GSH added to the economies of scale that resulted from the merger of My Travel and Thomas Cook. GSH improved the overall delivery of FM service through a dedicated management team and Help Desk, which enabled Thomas Cook to reduce its internal facilities management costs.

 

http://www.thomascook.com

My Travel

GSH has improved the overall delivery of service through our dedicated management teams. The application of our technology and provision of a bundled facilities services helpdesk, provided by GSH has enabled MyTravel to reduce its internal facilities management costs.

http://www.mytravel.com/

HBOS

GSH has enabled HBOS to create internal efficiencies through a comprehensive delivery of technical engineering services and information technology. Martin Wilson of HBOS comments that "GSH is clearly using their technology for customer benefit and we are happy to be working with them in these endeavours."

http://www.lloydsbankinggroup.com/

Santander

Our Maximo technology and sophisticated on-line and real-time reporting has delivered a step-change to Santander in how they manage their portfolio and these changes have enabled Santander to create significant internal cost efficiencies.

http://www.santander.co.uk/

HCL-BPO

Over the five years of this contract, GSH has reduced the overall energy consumption on-site by 12%. This has been achieved against a backdrop of increased operating hours and a 60% increase in client headcount (1000 to 1600 personnel). GSH won the Institute of Maintenance and Building Management award for energy management in 2004 for its work for HCL BPO.

http://www.hclbpo.com/

Fujitsu

Since taking on Fujitsu, GSH has made a step change to M&E delivery through economies of scale and technology. Fujitsu now enjoys on-site dedicated engineering, on-line on-demand access to management information and 24 X 7 cover, previously not possible at an economic rate through local disparate contractors.

http://www.fujitsu.com/ie/

AstraZeneca

We have made significant changes to both structure and processes in maintenance and administration in hard and soft services, which has delivered a substantial cost savings to AstaZeneca for our self-delivered and sub-contracted services in the UK. GSH works in complete synergy with AstraZeneca to maximise service delivery whilst generating cost savings, such as 5% on energy consumption, 50% on operational costs and 30% on water treatment which further illustrates GSH´s commitment to AstraZeneca and emphasises AstraZeneca´s trust and confidence in GSH.

http://www.astrazeneca.ie/

Blackrock Shopping Centre

GSH has been successful due to our close working relationships with our clients and the service delivery to every site.

http://www.blackrockcentre.com/

Danske Bank

In 2007, a competitive tender was lead by Danske Bank group procurement to market test technical capability, geographical coverage and cost effectiveness. GSH were very pleased to have been awarded a 3 year contract commencing in 2008.

www.danskebank.com

David Lloyd

GSH were awarded a design and build installation rolling contract with David Lloyds. The project covers the full scope of Mechanical, Electrical and Fabric services.

www.davidlloydriverview.ie

Office of Public Works

GSH won half of the overall maintenance and contact centre management portfolio through public tender process and commenced operation in 2003

www.opw.ie

Bar Library

GSH have been involved with the Bar Library since it opened its doors in 2003, providing Mechanical and Electrical Maintenance along with 24 hour reactive cover.

http://www.barlibrary.com/

McArthur Glen

Rather than work through a shopping centre landlord, GSH offers services through preferred status to national retail brands through McArthur Glen's retail outlets.  This arrangement provides each brand with opportunities to develop services across their national portfolios.  This brings consistency of service, unified operating processes and quality standards and single point-of-contact for facilities service management.

http://www.mcarthurglen.com/

National Australia Group

We deliver a fully combined maintenance and reactive service that has been specifically designed to provide regular and frequent engineer visits in a cost effective pattern that ensures the retail branch network is maintained to high standards.

http://www.nabgroup.com/

JD Sports

GSH has been working with JD sports through Gleeds UK and Ireland providing Fabric, Mechanical and Electrical Services.

http://www.jdsports.co.uk/home

Thorntons

Our on-site engineer has provided service to thorntons for over twenty years.  Longevity of our engineering resourceand familiarity with our clients sites ensure expertise and consistency.

http://www.thorntons.co.uk/

Vodafone

Over vodafone's vast estate of 1,800 sites throughout the Republic GSH delivers a bundled in-house service reducing the need for several seperate sub-contactors attending site.  This has reduced the overall non-productive travel time and enabled work to be carried out more efficiently and aligned with Vodafone's availability objectives.

http://www.vodafone.ie/

British Airways Avionic Engineering

Since the site was established 11 years ago, GSH have provided Mechanical and Electrical services that have upheld the criticality of the site and served to strengthen the long running relationship between BAAE and GSH.

http://www.britishairways.com/